HOW WE MANAGE SHIPPING OF YOUR ORDERS

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    Shipping Policy

    Thank you for visiting and shopping at Seearco Industrial Abrasives. Following are the terms and conditions that constitute our Shipping Policy.

    Shipment processing time

    All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

    If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

    Shipping rates & delivery estimates

    Rates are dependent on your location and shipping charges for your order will be calculated and displayed at checkout.

    Delivery will be by carrier of our choice. This may include but is not limited to; Post haste, Castle Parcels or New Zealand Couriers.

    Delays can occasionally occur through the carrier and are out of our control.

    Shipment to P.O. boxes or APO/FPO addresses

    We do not deliver to P.O. Boxes.

    Shipment to outer islands

    Any courier charge to outer islands is calculated on checkout. The option to deliver to a standard domestic address or local pick up is also available if you would like someone to arrange delivery on your behalf.
    Supported outer islands are: Waiheke Island, Stuart Island & Great Barrier Island

    Shipment confirmation & Order tracking

    All items sent by Seearco Industrial Abrasives are trackable. We can provide this information upon request once your order has been processed.

    Customs, Duties and Taxes

    Seearco Industrial Abrasives is not responsible for any customs and taxes applied to your order beyond GST. Any fees imposed during or after shipping are the responsibility of the customer.

    Damages

    Seearco Industrial Abrasives is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

    Please save all packaging materials and damaged goods before filing a claim.

     

    International Shipping Policy

    We currently do not ship outside New Zealand